Introduction:
Welcome to the Moon Light Spa website. By accessing and using our website and booking or using our services in Goa, you agree to be bound by these Terms and Conditions. Please read them carefully.
Use of the Website:
You may use our website for lawful purposes only. You must not use our website in any way that breaches any applicable local, national, or international law or regulation. You also agree not to:
Reproduce, duplicate, copy, or resell any part of our website in contravention of the provisions of these terms and conditions.
Damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the website.
Attempt to gain unauthorized access to any part of the website, servers, or networks connected to the website.
Booking and Pre-payment Policy:
To enjoy our services at Moon Light Spa in Goa, appointments are required and pre-payment is necessary to secure your booking. You can book appointments online through our website or in person at our service center. All payments must be made in full at the time of booking.
Appointment Cancellations or Rescheduling:
Our policy regarding appointment cancellations and rescheduling depends on how your appointment was made:
Offline Appointments (In-Person Booking): If you book an appointment at our service center and choose not to wait for your scheduled service, no refund will be provided. You are expected to wait until your turn.
Online Appointments (Website Booking): If you are unable to make your online appointment, you can reschedule it. If you choose to cancel your online appointment, a refund will be processed back to your original payment method within 7 to 10 business days.
Our Services:
Moon Light Spa in Goa offers a variety of spa and wellness services, including [List your main service categories, e.g., Massage Therapy, Facial Treatments, Body Scrubs, Couple Treatments, etc.]. The descriptions and durations of our services are available on our website and at our service center. We reserve the right to modify or discontinue any service at any time without prior notice.
Therapist Selection and Service Satisfaction:
When you arrive for your appointment, you may have the option to select your preferred therapist, subject to availability. If you are dissatisfied with your therapist or the service during your treatment, please inform our management immediately. We are committed to ensuring your comfort and will make our best effort to address your concerns and provide you with a satisfactory experience. Please note that no refunds will be provided once a service has commenced or after it has been completed.
Intellectual Property:
All content on this website, including but not limited to text, images, logos, and graphics, is the property of Moon Light Spa or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or display any part of our website without our prior written consent.
Limitation of Liability:
To the maximum extent permitted by law, Moon Light Spa shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including, without limitation, loss of profits, data, use, goodwill, or other intangible losses) arising out of or relating to your use of the website or our services in Goa.
Indemnification:
You agree to indemnify and hold harmless Moon Light Spa, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your breach of these Terms and Conditions or your use of the website or services.
Governing Law:
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, and the courts of jurisdiction Goa shall have exclusive jurisdiction to hear and determine any disputes arising hereunder.
Changes to These Terms and Conditions:
We may update these Terms and Conditions from time to time. We will post any changes on this page and update the "Last Updated" date below. Your continued use of our website or services after the posting of changes constitutes your acceptance of the revised Terms and Conditions.
Contact Us:
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Moon Light Spa
Acorn Beach Resort, Baga Beach, Calangute, Goa 403516
Email: contact@moonlightgoa.in